What's our process?

We take pride in our well-defined and client-focused process. Here, you'll gain insights into the journey from initial contact to achieving transformative outcomes. Discover the systematic approach that ensures your success is our top priority.

What's our Process?

  1. Inquiry: Our team welcomes inquiries from potential clients interested in our world-class training programs.
  2. Send a DNA to the client: We initiate the process by sending the client a Needs Analysis (DNA) questionnaire, which helps us understand their specific requirements, challenges, and goals.
  3. Discovery call: We schedule a discovery call with the potential client to better understand their needs, goals, and current challenges.
  4. Review the DNA and provide a proposal: After carefully reviewing the client's Needs Analysis, we generate a tailored proposal and provide them with a comprehensive price that aligns with their unique needs, budget, and goals.
  5. Follow-up call: We schedule a follow-up call to discuss the proposal, answer any questions the client may have, and address any concerns they may raise.
  6. Select a date: We offer flexibility and convenience by providing an open calendar for clients to select their preferred dates for the training session. This ensures that the training fits seamlessly into their schedule.
  7. Produce materials for training: Upon confirmation of the sale, we begin the process of creating customized training materials that are specifically designed to meet the client's needs and objectives.
  8. Book hotel and travel arrangements: We take care of making all necessary arrangements for the training, including booking hotels and managing travel logistics, ensuring a smooth and hassle-free experience for both trainers and participants.
  9. Conduct Training: Our team of experienced trainers delivers engaging and impactful training sessions, equipping participants with the knowledge, skills, and tools to excel in their respective areas.
  10. Provide certificates of completion: Upon successful completion of the training program, we award participants with certificates that validate their newfound skills and knowledge, recognizing their dedication and commitment to professional growth and development.

At EGCC, we are committed to providing an exceptional client experience that drives transformational outcomes and delivers real value to our clients.

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